Operations consulting for businesses that want problems fixed, not just studied.
I find what’s costing you time and money, fix it with your people, and leave it running. Based in Tulare, working across the Central Valley — Bakersfield to Fresno.
I work with owner-led businesses across the Central Valley, from small local companies with one persistent operational problem to established organizations with multiple teams, systems, and handoffs. The pattern is often the same: the business grew and the systems did not. Orders live in email and memory. Customers wait on answers. Software does not communicate with software. Too many decisions still route through the owner.
A shop losing customers to missed calls, a studio drowning in scheduling, or a contractor whose invoices consistently go out late may not need a full diagnostic. Smaller, clearly defined problems can begin with a focused working session instead.
Start where the problem is
Two ways in, both priced here so you don’t have to get on a call to find out.
For a single, well-defined problem. Half a day on that one problem, walking the actual process. You get a written action plan within three business days — what to change, in what order, with what — and a follow-up call two weeks later. No long engagement, no obligation past the session.
Half day on site · plan in 3 business days · follow-up at 2 weeks
For bigger or tangled problems. Over up to two weeks, I follow the work through your operation, talk to the people who do it, and pull the numbers that exist. You get a written findings memo — what’s broken, what it’s costing, what to fix first — and, if you want me to do the fixing, a fixed scope and price for that work. The memo is yours either way. For larger or multi-site operations, I’ll say before we start if the standard diagnostic isn’t enough, and quote the difference first.
Up to 2 weeks · written findings memo · fixed implementation quote
Not sure which fits? Describe the problem and I’ll tell you which starting point makes sense.
Then fix
If we go past diagnosis, I do the work with your people, in your systems — not a report about the work. Where the fix is automation, I design and build it; where it needs a specialist, a vendor, or your own staff, I bring the right people and manage the work through to done.
Then hand over
The fix is documented, your team is trained on it, and it runs without me. Where a situation calls for ongoing support, we define it like everything else: a purpose, a cadence, a price, and a date we review whether it’s still earning its keep.
I’m Royce Stanfill. Before consulting, I led logistics in the U.S. Army. Since then: management consulting, operational process improvement, and automation work — building and coordinating systems that keep working after the person who set them up walks away. I live in Tulare, and my long-term plan is to own and operate businesses in this Valley — so I fix problems the way someone who’ll have to live with the fix would.
R. STANFILL — TULARE, CALIFORNIA
Something in your operation is costing you money, time, or patience — and you probably already know roughly what it is. Describe it in a few plain sentences. Within three business days you’ll have either my point of view or the name of someone better suited.