Describe the problem
A few plain sentences are enough. “Orders take too long to get out the door and I don’t know where the time goes” is a perfect message. You don’t need to have diagnosed it — that part is my job.
You’ll hear back from me within three business days — with either a point of view on your problem or the name of someone better suited to it.
Everything you send stays between us. I don’t add you to a list, because there isn’t one.